Packaging and Shipping Policy

Packaging

Our packaging ensures that your order reaches you in perfect condition and your privacy is protected.
We use a plain white box for packaging like the one shown in the image above. The box goes in a flyer provided by the courier company. Only your order number, name and contact information is given on the flyer, nothing else. No one can tell just by looking at the package what's in it.

The Courier Company we work with have been instructed to call all customers before making the delivery. This is to ensure that you are present to receive the order yourself at the time of delivery.

 

Courier partners

Our orders are delivered by different courier companies operating within Pakistan, including Leopard's Courier, e2e and Delivery ChaCha (Karachi only).

 

Self-pickup

Customers who are hesitant in getting their order delivered to their home, have the option of ordering self-pickup.
Self-pickup allows you to collect your order from your nearest Leopard's Courier outlet. To order self-pickup, simply mention the address or the name of the LCS outlet nearest you when giving your delivery address during checkout. To view the list of outlets, go here, select your city under Find Express Centers and click Go.

 

Shipping rates and time

Use the Shipping Rates Calculator in your Cart page to view the shipping rates which will apply on your order. 

Our current rates and delivery time are the following:

Category Order Value Delivery Time Charges
Small order delivery Less than Rs.1,000/- Within 72 hours Rs.180/-
Large order delivery  Rs.1,000/- or more Within 72 hours Rs.0/-

 

Payment methods

You will have the option of selecting from one of the following payment methods during check out.

Cash on Delivery (COD): Cash on delivery is our most popular payment method. With COD, you are required to pay the invoice amount to the courier when he delivers you your order.

Easypaisa: For information on making payment using Easypaisa, contact us on 0300-8386937 (Mon to Fri: 9am to 4pm).

Internet, ATM and Direct Bank Transfer: Our bank account details will be provided to you once you select this option and click 'Place order'.